Question 1

How does QR table ordering work?

Accepted Answer

Guests scan the QR code on their table and your menu opens on their phone. They choose dishes, or ask the AI waiter for help, then confirm the order and pay. The order rings in your panel with the table number, and the guest can follow it until it reaches the table.

Question 2

Do guests need to install an app or sign up?

Accepted Answer

No. The menu opens in the phone’s browser straight from the QR code, with no app and no account. Guests can add their name, phone number and food preferences, but they don’t have to.

Question 3

Is it for restaurants or cafés?

Accepted Answer

Both. Any place where guests sit at a numbered table can use it. Your team can also enter parcel, phone and walk-in orders from the same panel, and those get a daily token number.

Question 4

How does my team receive orders?

Accepted Answer

New orders appear on a live board and keep ringing until someone accepts them. Staff can turn on phone alerts, so a new order, a table calling for help or an unhappy guest reaches them even when the panel is closed. A kitchen display shows what to cook next.

Question 5

What does the AI actually do?

Accepted Answer

For guests, the AI waiter answers questions about dishes and offers in their own language and adds dishes to their cart. The guest always confirms the order. For you, AI reads your printed menu from photos, checks the menu for mistakes, and drafts dish photos and descriptions. It only uses your real menu and never invents dishes or prices. Nothing reaches your live menu until you approve it.

Question 6

Can the AI get allergens or prices wrong?

Accepted Answer

Prices and taxes always come from your menu, never from the AI. For allergens, the AI waiter only confirms what you have entered for that dish. If it doesn’t know, it tells the guest to check with your staff.

Question 7

Can we change our menu and mark items sold out?

Accepted Answer

Yes. Edit dishes, prices, sizes and add-ons, switch a dish off, or set a daily stock count so it sells out by itself. Sections can have their own hours, like breakfast from 7 to 11:30. Changes reach every guest’s phone straight away.

Question 8

How do guests pay?

Accepted Answer

Guests can pay by UPI from their phone, and your staff confirm the payment in the panel. They can also pay by card or cash at the counter. At the table you can split one bill between guests, by dish or by amount.

Question 9

What happens when a guest is unhappy?

Accepted Answer

After the meal, guests can rate their order from their phone. A low rating alerts your team straight away, while the guest is still at the table. Happy guests are invited to leave a Google review.

Question 10

How much does it cost?

Accepted Answer

Starter is free for up to 8 tables. Growth is ₹2,999 a month for up to 25 tables and adds the AI waiter, suggestions and insights. Premium is ₹7,999 a month for up to 100 tables. Yearly billing saves 20%, and prices exclude GST.

Question 11

How do we get started?

Accepted Answer

Press any “Book a demo” button on this page and share a few details about your restaurant or café. Our team will get in touch to arrange a walkthrough.